Purpose of Processing
The personal data collected through this website will be processed for the following purposes:
- Booking Management: To manage reservations for tours, events and activities related to Boat Charter La Duquesa, including booking confirmation, sending reminders and managing payments.
- Customer Service: To respond to user inquiries, requests, complaints and claims, as well as to provide technical support and assistance related to the services offered.
- Sending Information: To send information about Boat Charter La Duquesa services, promotions, offers and news, provided that the user has given their express consent to do so. The user may revoke this consent at any time.
- Compliance with Legal Obligations: To comply with applicable legal and regulatory obligations, such as billing and fraud prevention.
Legitimation of Processing
The processing of personal data is based on the following legitimations:
- User Consent: For sending commercial information and managing reservations. The user has the right to withdraw their consent at any time.
- Execution of a Contract: For the provision of services contracted by the user.
- Compliance with a Legal Obligation: For compliance with applicable legal obligations.
Recipients of Data
Personal data will not be communicated to third parties, except in cases where it is necessary to comply with a legal obligation or when the user has given their express consent to do so.
User Rights
Users have the following rights in relation to their personal data:
- Right of Access: Right to obtain confirmation of whether or not personal data concerning them are being processed and, if so, the right to access the personal data.
- Right to Rectification: Right to rectify inaccurate or incomplete personal data.
- Right of Deletion: Right to request the deletion of personal data when, among other reasons, the data are no longer necessary for the purposes for which they were collected.
- Right to Limit Processing: Right to request the limitation of the processing of personal data when one of the conditions provided for in the regulations is met.
- Right to Opposition: Right to oppose the processing of personal data when one of the conditions provided for in the regulations is met.
- Right to Data Portability: Right to receive personal data in a structured, commonly used and machine-readable format, and to transmit them to another data controller without hindrance.
To exercise these rights, users can contact the owner through the contact details indicated above.
Data Retention
Personal data will be kept for the time necessary to fulfill the purpose of the processing and, in any case, for the periods established by law.
Data Security
The owner has adopted the necessary technical and organizational security measures to protect users’ personal data against loss, alteration or unauthorized access.